Shipping Policy
At WEXLY & CO, we take pride in crafting and delivering artisan perfumes with care and precision. This Shipping Policy outlines the terms and conditions related to the fulfillment and delivery of your order.
1. Order Processing
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Orders are processed within 3–5 business days from the date of purchase, excluding weekends and holidays.
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A confirmation email with tracking information will be sent once your order has been shipped.
2. Shipping Methods and Rates
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We currently ship within the United States only.
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Shipping rates are calculated at checkout based on your delivery address and the selected shipping method.
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Standard shipping typically delivers within 3–7 business days from the date of dispatch. Expedited options may be available at additional cost.
3. Shipping Carriers
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We use reputable carriers such as USPS, UPS, and FedEx. Carrier selection may vary depending on shipping destination and service availability.
4. Shipping Restrictions
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Due to the alcohol content in perfumes, we cannot ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories at this time.
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We do not offer international shipping.
5. Lost, Delayed, or Damaged Shipments
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If your shipment is delayed or lost in transit, please contact us within 7 days of the expected delivery date.
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If your package arrives damaged, retain all packaging materials and contact us with photo documentation within 48 hours of receipt. We will evaluate and, if applicable, issue a replacement or store credit.
6. Order Modifications and Cancellations
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Orders cannot be modified or canceled once they have entered processing. Please review your order carefully before confirming your purchase.
7. Contact Information
For any questions related to shipping or order status, please contact us through our contact page.